Privacy policy

At PCRK MR Labs, we value your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

---

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Contact details (phone number, email address)
• Address
• Date of birth
• Gender

b. Medical Information

• Test reports and diagnostic results
• Medical history (if required for testing)
• Prescription details

c. Technical Information

• IP address
• Browser type
• Device information
• Website usage data (cookies, analytics)

---

2. How We Use Your Information

We use your information to:

• Provide diagnostic and laboratory services
• Process test bookings and appointments
• Deliver reports and results
• Improve our services and website performance
• Communicate important updates or notifications
• Comply with legal and regulatory requirements

---

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

• Authorized medical professionals
• Internal staff for operational purposes
• Government authorities (if required by law)
• Trusted third-party service providers (for hosting, analytics, etc.)

---

4. Data Security

We implement appropriate security measures to protect your data, including:

• Secure servers and restricted access
• Encryption of sensitive information
• Regular monitoring and updates

These measures help prevent unauthorized access, misuse, or disclosure of your data.

---

5. Data Retention

We retain your information only as long as necessary:

• For medical record requirements
• For legal and compliance purposes
• For service improvement and analysis

---

6. Your Rights

You have the right to:

• Access your personal data
• Request corrections
• Request deletion (where applicable)
• Withdraw consent (subject to legal obligations)

To exercise these rights, contact us using the details below.

---

7. Cookies & Tracking

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic
• Improve functionality

You can disable cookies in your browser settings.

---

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

---

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

---

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

PCRK MR Labs
📍 DR Ali Jan Road, Syed Pora, Eid Gah, Srinagar, J&K
📞 +91-1944504981
📧 info@pcrkmrlabs.com